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Water Affordability Programs & Policies: A National Review Thumbnail
File Type: pdf
File Size: 4.30 MB
Year: 2019

This document provides a review of policies and programs addressing water bill affordability issues and equitable access to water. Five broad strategies are discussed, including: cost reduction, water efficiency, rate design, customer assistance programs, and hard to reach programs. For each solution, a definition, implementation considerations, examples, and potential recommendations are provided. More extensive case studies from a handful of water systems and a brief summary of the literature reviewed is also included. Results will be used to inform a community water affordability technical assistance program.

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Defining & Measuring Water Affordability: A Literature Review Thumbnail
File Type: pdf
File Size: 2.46 MB
Year: 2019

Concern over water service affordability has grown in recent years as water bills escalate at a faster pace than the overall cost-of-living.While the cost of water has been rising over the past decade, the ability of consumers to pay for water service has declined. This review examines the definition and measurement of water affordability through a chronological search and presentation of the regulatory and research literature. Results will be used to determine a method for measuring water affordability for the northeastern Illinois region.

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